Shipping Policy

Thank you for visiting and shopping at Exam Support Services. The following terms and conditions constitute our Shipping Policy.

Online Delivery Policy

All orders are processed automatically upon purchase of items. A link (re-directed to online cloud platforms) will be provided in the purchase confirmation page for access and download. 
Please contact us immediately should you have any inquiries on the online delivery.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.

International Shipping Policy

We currently ship globally. The shipping rate and delivery time will vary depending on the destination.


Customs, Duties, and Taxes

Exam Support Services is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Exam Support Services is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Questions

If you have any questions about our Shipping Policy, please contact us directly.